HOUSTON, TEXAS - April, 2003 - Enterprise Systems Corporation announced today that 3C's Partner status has been achieved from Nortel Networks of Brampton, Ontario Canada. The 3C's Partner status is the top service designation allocated for Partners in North America who meet stringent requirements in the elements of Competency, Capability and Capacity. The 3C's Service Performance Branding Program provides a valuable mechanism for differentiating a Partner's service capabilities.
Archives for April 2003
HOUSTON, TEXAS - April, 2003 - Enterprise Systems Corporation announced today that Finger Furniture has chosen Enterprise Systems to perform a significant upgrade of its voice network for the Houston locations. The upgrade involves the installation of a Meridian 1 Option 81C at the Corporate office, two Meridian 1 Option 11C's and five Norstar systems at the remaining locations. Finger Furniture had mandated the upgrade of its aging voice systems and had entertained proposals from several manufacturers, including Avaya and Intertel. "Nortel's Evergreen strategy played a role in the overall business case, since we were able to utilize approximately 30 percent of their existing hardware investment" said Sean Pyykola, Vice President of Enterprise Systems.
HOUSTON, TEXAS - April 15, 2003 - Enterprise Systems Corporation announced today that Authorization for Distribution for Meridian 1 and its Applications (CallPilot, Symposium, Meridian Mail etc.) has been granted from Nortel Networks of Brampton, Ontario Canada. In order for a Partner to be Authorized for Meridian 1 and its Applications, a stringent set of qualifications must be met including service infrastructure, certification and service/sales and marketing competency.
HOUSTON, TEXAS – April, 2003 – Enterprise Systems Corporation announced today that Symposium Call Center Server 4.2 has been successfully installed for Star Furniture of Houston, Texas. The installation involved approximately fifty Call Center Agents and an upgrade to the Meridian 1 Option 11C. Additionally, the Meridian Mail was reconfigured to provide recorded announcement services for the Symposium. “The nature of our Call Center made the upgrade a particularly long and drawn out process. From initial meetings to the actual installation of the server to post acceptance, Rodney and the Enterprise Systems team were there and demonstrated professionalism and dedication to the quality of their work” said Steve Robinson, Vice President of Data Processing for Star Furniture.
Complete and Printable Press Release: Press Release Star Furniture April 2003