HOUSTON, TEXAS – June 12, 2008 – It was announced that Sterling Bank of Houston, Texas has selected Enterprise Systems Corporation to perform extensive upgrades to its voice communications and contact center systems as well as migration to IP Telephony. Enterprise Systems was chosen over competitors AT&T, Shared Technologies and Dell after a very lengthy evaluation process. “Enterprise Systems demonstrated an outstanding competency along with an attention to our needs which weighed significantly in our decision to choose them over some much larger competitors” remarked Scott xyz122, Communications Manager for Sterling Bank. The project is an extensive one, converting 31 Houston, 7 San Antonio and 6 Dallas branch locations to IP Gateways with IP end points, installing a geographically redundant CS1000E for corporate office utilizing all IP end points, and migrating all existing users of an existing Option 81C to the new CS1000E transparently. Additoinally, an existing Symposium Contact Center Server will be upgraded to Contact Center 6.0 and a CallPilot Voice Messaging server will be upgraded from Release 2.02 to 5.0 and migrating platforms.
Complete and Printable Press Release: Press Release Sterling Bank June 2008