With technology solutions now a key strategic business asset, the need for higher availability and reliability of a network has increased significantly. Delivering services to meet the unique needs and maximize the benefits of a converged network requires the specialized expertise of Certified Engineers, Specialists and Experts.
Nationwide Support Services
Through a nationwide network of Branch Offices and Affiliated Partners, Enterprise Systems provides Sales and Support Services to Nationwide and International Accounts. Installations are performed by Enterprise Systems Certified personnel. From California to Connecticut, from Canada to Caracas, Enterprise Systems supports a wide breadth of Nortel products.
Because Enterprise Systems values the unique needs of its customers, we offer a variety of Managed Services offerings that can be customized to meet your business requirements.
Key Features of Enterprise Systems’ Managed Services:
• Four Flexible Maintenance Packages
• Certified Engineers
• Priority Service Response times
• Time & Materials Options
• Quarterly Preventative Maintenance Check up Routine
• Site Monitoring Options
• Switch Room Equipment coverage
• Discounted labor rates on Move-Adds-Change
Enterprise Systems responds to a routine (non emergency) request for service including Moves, Adds or Changes (MAC) Monday to Friday 8:00am to 5:00pm excluding statutory holidays. These same services are available after normal business at with Enterprise Systems’ published rates.
Enterprise Systems takes DISASTER RECOVERY to new levels of DISASTER PREVENTION and Automated FAILOVER.
Enterprise Systems utilizes superior Secure Remote Emergency Network Access and Management Solutions.
Anywhere there is a computer, network or intelligent device, we have the ability to monitor, power and control those devices. Like other management tools, we work within the network utilizing SNMP traps and agents.Many use network management tools like HP overview, Tivoli, or Netcoo. Our Remote Monitoring and Network Management tools compliment and differ from these tools by providing a physical secondary access route and a myriad of tools including enhanced security and notifications. In addition to In-Band or in network support, our management tools also provide a secondary access path referred to as OBM (out of Band Management). This secondary path provides direct emergency access should the network have failed. For some locations without a network, the emergency access providd may be the only access and management for the intelligent devices.
Enterprise Systems’ Remote Monitoring technology provides secure local and remote management of network devices through Secure Shell (SSHv3) protocol with 128 bit encryption for the transmission of sensitive data.
For added security, custom key lengths to make it virtually impossible to decipher data packets.
- Best and Most Recent Security Technology
- Block and Screen Unwanted Packets
- Regulate All Port Activity
- Authorizations and Permissions
- 128 bit SSHv3 Encryption
- IP Packet Filtering
- Dial Back Communications
Through a nationwide network of Branch Offices and Affiliated Partners, Enterprise Systems provides Sales and Support Services to Nationwide and International Accounts. Installations are performed by Enterprise Systems Certified personnel.
Enterprise Systems performs installaitions and has maintenance agreements for sites not only in the United States and Canada, but as far away as Equatorial Guinea and Suriname, South America.
Enterprise Systems provides Voice, Data, Video, and Paging cabling design and installation. Our company is a licensed, bonded and insured contractor and certified Belden, Leviton and Panduit Cable Installer. We pride ourselves in providing lifetime warranties on our cable and installation services and continue to develop services and manufacturer relationships in alignment with the anticipated market demand.