Customers can now reach you via IM, email, text, or chat. It changes the whole dynamics to Contact Centers. And it changes our focus, too.
Enterprise Systems has the expertise to design, install and maintain Contact Centers. Enterprise Systems has demonstrated expert competencies on comprehensive Contact Center solutions, so much so that other national partners have subcontracted Enterprise Systems to perform their deployments.
Enterprise Systems engineers, installs and supports Contact Center solutions from Avaya, the worldwide leader in Contact Center. Recognizing that end users have unique requirements, Enterprise also installs and supports traditional Contact Center solutions from Mitel, Shoretel as well as cloud based Contact Centers.