HOUSTON, TEXAS - March, 2010 - It was announced that Info-tech Research Group of London, Ontario Canada has selected Enterprise Systems Corporation to perform extensive upgrades to its voice communications and contact center systems. Enterprise Systems will be upgrading the corporate office in London to an Avaya CS1000M SG Release 6 utilizing Pentium 4 processors. The upgrade will also include an installation of Avaya's Communication Control Toolkit (CCT) to provide screen pop functionality for Info-Tech's outbound contact center agents. An Avaya CallPilot 202i is also being deployed as part of the upgrade.
Recent Posts
- Future Trends: What’s Next for Partnerships in Enterprise Systems?
- Inside Enterprise Systems’ Partner Network: Opportunities for Growth and Collaboration
- Transparency and Accountability: Enterprise Systems’ Approach to Philanthropy
- Optimizing Logistics with Enterprise Systems: Efficiency in Transportation
- Future Trends in Technology Partnerships: Anticipating the Next Wave of Innovation
Recent Comments