Better communications for better customer experience.
Communication solutions from ENTERPRISE SYSTEMS ensure that you are able to deliver the best quality experience to your customers. With our integrated solutions you can cater to the needs of both the vacationer as well as the business traveller who tend to have quite specific needs of their own.
Our communication solutions focus on enhancing service quality to provide customer services with quality at par with the best. Integrated communication features help in responding to customers’ needs and requirements in a timely and guaranteed manner. ENTERPRISE SYSTEMS offers customized solutions for the hospitality and cruise line industry. Our range of solutions enables quick communications which leads to improved customer satisfaction, better customer feedback assimilation as well as increased staff productivity.
- Video conferencing for enhanced staff communications
Using mobile video conferencing staff can communicate and co-ordinate activities with increased efficiency. Includes interactive whiteboard capabilities.
- Fast check-in and check-out services
Enable check-in and check-out over mobile and web to reduce front-desk servicing times
- Reuse assets
Reduce capital expenditure by reusing IT assets.
- Quick response service
Provide quick response for any customer request raised on any communication channel.
- Flexible solutions
Designed to withstand modifications in service types and quality with changing business needs.
- Centrally managed infrastructure services
Improved infrastructure services with centralized infrastructure management and monitoring capabilities