Enterprise Systems Corporation Selected to Upgrade Procaps Laboratories Voice Communications and Contact Center Systems

HOUSTON, TEXAS – May 30, 2008 – It was announced that Procaps Laboratories of Las Vegas, Nevada has selected Enterprise Systems Corporation to perform upgrades to its voice communications and contact center systems. The Meridian 1 Option 61C will be upgraded to a Nortel Communications Server 1000 utilizing IP Telephony. Additionally, the Symposium Contact Center Server will be upgraded to Contact Center 6.0. The Telstrat CallParrot will be upgraded to current as well.

Complete and Printable Press Release: Press Release Procaps Laws May 2008

Enterprise Systems Corporation Selected for Voice Messaging System Upgrade for Woodlands Resort and Conference Center

HOUSTON, TEXAS – May 1, 2008 – It was announced that the Woodlands Resort and Conference Center ISD of The Woodlands, Texas has selected Enterprise Systems Corporation to upgrade their Voice Messaging system from Meridian Mail Hospitality Voice Services to a Nortel Hospitality Messaging Server 400 (HMS400). The HMS400 will be a 30 port system with 500 mailboxes.

Complete and Printable Press Release: Press Release Woodlands Resort May 2008

Info-Tech Research Group Selects Enterprise Systems Corporation to Upgrade Avaya Systems

HOUSTON, TEXAS – March, 2010 – It was announced that Info-tech Research Group of London, Ontario Canada has selected Enterprise Systems Corporation to perform extensive upgrades to its voice communications and contact center systems. Enterprise Systems will be upgrading the corporate office in London to an Avaya CS1000M SG Release 6 utilizing Pentium 4 processors. The upgrade will also include an installation of Avaya’s Communication Control Toolkit (CCT) to provide screen pop functionality for Info-Tech’s outbound contact center agents. An Avaya CallPilot 202i is also being deployed as part of the upgrade.

Complete and Printable Press Release: Press Release Info-Tech Research Group Selects Enterprise Systems Corporation March 2008

Enterprise Systems selected to upgrade Old Dominion Freight Lines Meridian 1 Option 61C to CS1000M-SG Release 5.0

Charlotte, NC - February 2008 - Enterprise Systems Corporation announced today that Old Dominion Freight Lines has enlisted the expertise of Enterprise Systems to upgrade their existing Meridian 1 Option 61C release 3.0 to a CS1000M-SG release 5.0. In addition, the upgrade includes upgrading the Call Pilot to 5.0 and Symposium Call Center to Contact Center 6.0.

Enterprise Systems Corporation Expands reach into North Carolina

HOUSTON, TEXAS - October 8, 2007 - Enterprise Systems Corporation announced today that the Company has opened a full service and support office in Charlotte, North Carolina. "We are very excited about the level of service and support for existing Nortel end users we will provide with our experienced and competent staff" says Larry Cothern, Regional Sales Manager. Larry continued "We also look forward to pursuing new opportunities for the Nortel voice and data portfolio in North and South Carolina". The office, located in the Ballantyne area of Charlotte is fully staffed and equipped to sell, service and support Nortel's full product line including CS1000, Meridian 1, CallPilot Messaging, Contact Center 6 as well as the BCM, Wireless LAN and all Ethernet switching.

Finger Furniture selects Enterprise Systems Corporation to provide Relocation and New Stores solution

HOUSTON, TEXAS - June, 2007 - Enterprise Systems Corporation announced today that Finger Furniture has selected Enterprise Systems to provide a solution for the Corporate offices in Sugarland, Texas and a rollout plan for opening 7 more stores this year. The core system in Sugarland, an Option 81C went through an upgrade and an expansion to accommodate the additional staff and networking trunks. All the other stores will have Nortel's latest CS1000S systems and the voice mail is centralized at the 81C site. All the new sites are prepared to take advantage of IP networking once the decision has been made to do so. This will greatly reduce the WAN expenses as there are today separate T1's for voice and data. An entire T1 will be able to be eliminated and the ROI becomes better with every site coming on line. Enterprise Systems was also selected to all voice and data wiring for every site. Because the stores will be promoting the latest Hi Definition and flat screen televisions the stores were wired for nearly 60 Cable connections throughout. Some of the larger stores required fiber and nearly all will be category 5e structured wiring. At the corporate office over 100,000 feet of copper was required and 1500 feet of fiber. The rollout has been impressive with the corporate office move in January to three of the seven stores up and running half way through the year.

Letter of Recommendation from VeriCenter

Excerpt: The project was very trying at times due to carrier vericenter_logoscheduling and interface issues. Enterprise Systems’ pulled through. The personal way in which our needs are handled is a real differentiator. I could pick up the phone and contact the General Manager, Tommy Cross anytime to check the status on issues.

Read more in the full letter.

Letter of Recommendation from The Tremont House

Excerpt: Enterprise personnel have often gone the extra mile for the property. One especially notable incident tooktremont_house place on Christmas eve of 2006. The property had issues not only with the Nortel communications system, but also with the data and wireless network. Enterprise’s technician worked well into the night long after the communications were restored to assist the Tremont House in restoring data and wireless services.

Read more in the full letter.