HOUSTON, TEXAS – September, 2009 – It was announced that Direct General Insurance has selected Enterprise Systems Corporation to upgrade the Nortel voice communications and contact center systems at its Baton Rouge, Louisiana 500 seat call center and disaster recovery center. The solution will include a Nortel CS1000M MG, Contact Center 7 with Redundant Standby Server and Avaya CallPilot messaging.
Complete and Printable Press Release: Press Release AA September 2009
