Excerpt: As a recognized leader in IT Market Research, Info-tech depends

heavily on  communications and cannot tolerate down time. Based on reputation and competency, Info—Tech chose Enterprise Systems.

Enterprise Systems personnel performed professionally and competently throughout the project. The expertise demonstrated regarding the Nortel communications systems is extraordinary. When push came to shove, Enterprise Systems delivered the required resources and capability to get the project done.

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Excerpt: Telecommunications is a very important part of the total customer service experience of our patients. It is how our patients book their appointments and speak with their caregivers. When the Clinic experienced issues with their Symposium system, Enterprise Systems Corporation was selected to provide the telecommunications and Symposium
knowledge and experience to solve the issues.

The Enterprise Systems Corporation team assigned to this task included Tommy Cross and Rodney Hyde. These two gentlemen provided an exceptional level of customer service and technical expertise to solve our issues. Enterprise performed a call flow study, issued redesign recommendations, and rewrote the scripts in Symposium. This directly and positively impacted our patient’s ability to reach us in a timely manner.

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Excerpt: Both Enterprise Systems Corporation has proven time and time again that they are more than capable of providing us the level of competency and commitment we require from our vendors. T w o examples of this would have to be the installation of Symposium Call Center Server and the upgrade of our Meridian 1 Option 81c. Rodney was specifically chosen to perform these two tasks because of his attention to detail and the quality of his work. Rodney performed and completed both of these projects in a very professional manner and once again exceeded our expectations as a vendor.

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Excerpt: Since the successful installation, Enterprise Systems has been responsive and demonstrated a high level of customer service for the Hotel. W e were impressed enough to engage Enterprise Systems Corporation for the maintenance of our other two properties, the Tremont House and Harbor House.

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Excerpt: Republic National Bank has been utilizing the consulting and technical expertise of Sean Pyykola, Rodney Hyde and Tommy Cross for over four years now.
Our network consists of several Meridian 1 systems utilizing four digit dialing between sites, centralized trunking and Voice over IP applications.
This team of individuals has always demonstrated a high level of customer service and follow-up as well as a very high degree of knowledge in regards to Nortel Networks product.

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